Shipping policy
1. Delivery Locations
We currently ship to major cities across India, including:
- Delhi
- Haryana
- Noida
- Ahmedbad
- Surat
- Bengaluru
- Mumbai
- Pune
- Punjab
- Jaipur
- Chennai
- Hyderabad
- Lucknow
- Kolkata
Please check availability in your area during checkout or through our delivery partners (Zepto, Zomato, Amazon, etc.).
2. Shipping Charges
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A flat shipping fee of ₹50 is applicable only for orders placed through our official website: https://thebetelleafco.com.
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Shipping charges for orders via third-party platforms (e.g., Amazon, Zomato, Zepto) may vary according to their own pricing and delivery models.
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All prices displayed on our website are inclusive of applicable taxes.
3. Order Processing & Delivery Time
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Orders are usually processed and dispatched within 24 hours.
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Same-day delivery is available in select cities for orders placed before our daily cut-off time.
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Delivery times depend on your location and the selected shipping method.
4. Delivery Partners
We use a combination of:
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In-house delivery agents in select serviceable areas (e.g., Bangalore).
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Trusted third-party logistics providers to serve other cities and states.
All delivery partners are instructed to maintain hygiene and handle products with care.
5. Storage Instructions Post-Delivery
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Our products are perishable. Please refrigerate immediately upon delivery.
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Shelf life is typically up to 5 days under proper storage conditions.
6. Delays & Exceptions
Deliveries may be delayed in rare cases due to:
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Bad weather or local restrictions
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Unforeseen logistical challenges
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High order volumes during festivals or peak seasons
We strive to inform customers proactively if delays are expected.
7. Contact Us
If you have questions about your order or shipping, reach out to us at:
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Email: thebetelleafco@gmail.com
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Phone: +91 6366681111
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Website: https://thebetelleafco.com
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Business Hours: 10:30 AM to 11:00 PM, All days
8. Policy Updates
The Betel Leaf Co. reserves the right to update this Shipping Policy at any time without prior notice. The most recent version will always be available on our website.